Terms of Service | AP Business Collective
AP Business Collective

Terms of Service

Effective date: July 1, 2026

Agreement

By using the websites, funnels, assessments, events, programs, or coaching services of AP Business Collective, LLC ("APB," "we," "us")—including the SAMEOLDNEW brand—you agree to these terms. If you do not agree, please do not use the services.

What we provide

Leadership development programs, organizational consulting, assessments, live events and briefings, coaching sessions, and related digital content.

Not professional advice

Our services are educational and developmental. Coaching is not therapy or counseling, and nothing we provide is medical, mental-health, legal, financial, or accounting advice. Assessment results are informational, based on your responses, and are not a guarantee or evaluation of any individual's employment.

Registrations, purchases, and payments

  • Prices, inclusions, and access windows are stated at checkout or registration.
  • Payments are processed by third-party payment processors.
  • Refunds and cancellations: See Refund & Cancellation Policy below.
  • Live events: See Replay & Access Policy below.
  • Coaching sessions: See Coaching Session Reschedule & No-Show Policy below.

Coaching Session Reschedule & No-Show Policy

We understand life happens. If you need to reschedule a coaching session, please notify us at least 24 hours in advance and we will happily accommodate you at no charge. Cancellations made less than 24 hours before a scheduled session will result in a partial charge of 50% of the session fee. If you miss a session without any advance notice (no-show), you may be charged the full session fee at our discretion, or offered a one-time reschedule as a courtesy. For challenges and events, cancellations allow you to reschedule for the next time we run that program. This policy is designed to be fair to those who are serious about their growth while deterring abuse of our time and availability.

Replay & Access Policy

Coaching Sessions: Recordings of your coaching sessions will be made available to you for download. Once downloaded, they are yours to keep. We will retain session recordings on our end for up to six (6) months following the end of your engagement, after which they may be deleted.

Events & Challenges: Replay access for events, challenges, and group programs is determined per program and will be communicated at the time of registration. Access windows and replay availability vary by program.

Refund & Cancellation Policy

Refunds for programs and services are handled on a case-by-case basis unless otherwise stated at checkout. For coaching engagements, cancellations made with at least 24 hours' notice before a scheduled session are eligible for a full refund of that session or rescheduling at no cost. Cancellations made less than 24 hours before a session are subject to a partial charge as described in the Coaching Session Reschedule & No-Show Policy. For events and challenges, cancellations allow you to transfer your registration to the next available program run. No refunds are issued for no-shows to events or challenges. Specific refund terms for each program will be stated at the point of purchase.

Your account and conduct

You agree to provide accurate information, to use the services lawfully, and not to disrupt events, misuse community spaces, record sessions without permission, or infringe others' rights.

Intellectual property

All program materials, assessments, frameworks, content, and branding are owned by AP Business Collective, LLC or its licensors. They are licensed to you for personal or internal organizational use only and may not be resold, republished, or redistributed without written permission.

Third-party services

Our services rely on third-party platforms (for example, our website/CRM platform, payment processors, and video conferencing). Their terms and policies govern your use of their services.

Disclaimers

The services are provided "as is." We do not guarantee specific business, career, or personal outcomes; results depend on factors outside our control, including your own participation.

Limitation of liability

To the maximum extent permitted by law, AP Business Collective, LLC will not be liable for indirect, incidental, or consequential damages, and our total liability for any claim is limited to the amounts you paid us in the twelve months before the claim arose.

Force majeure

Neither party shall be liable for any delay or failure to perform its obligations under these terms if such delay or failure is caused by events beyond the party's reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, civil unrest, public health emergencies, pandemics, government actions, strikes, or failures of internet infrastructure. This section does not excuse payment obligations.

Severability

If any provision of these terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect, and the invalid provision shall be modified to the minimum extent necessary to make it enforceable while preserving the parties' intentions.

Termination

We may suspend or end access to services that are misused or that violate these terms. Paid-program remedies are governed by the refund policy above.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules.

Changes

We may update these terms from time to time. The effective date above reflects the latest revision; continued use after changes means you accept them.

Contact

AP Business Collective, LLC · 664 McAllister Dr, Benicia, CA 94510 · [email protected]